Home Dog Boarding Wirral

Living as part of our family

Home Dog Boarding Wirral £25 per dog per day (08.00hrs to 08.00hrs 24 hour period)

The best destination for home dog boarding, Wirral - bar none...

We allow an overrun on the last day for pick up until 09.30hrs. If your dog is still with us after this time an extra day will be charged for.

New clients please note that we require a trial night to ascertain suitability of your dog,  trial nights are charged at standard nightly rate of £25.

A non-refundable deposit of 50% of the total bill for the stay is due at the time of booking (or after the trial night if a new client), no booking is confirmed until the deposit has been received.

Dogs live in our home as part of our family for the whole time they are with us, becoming members of our pack for daily walks.

Your dog will receive a minimum of 90 minutes exercise per day.

Boarding does not include any behavioural modification or training.

Your dog must be safe off leash and reasonably well recall trained before we can accept them for boarding

 

important - Terms & Conditions

We do not accept bitches in season or due into season during their stay with us.

We do not accept dogs who have any history of aggression with other dogs or humans (Unless they have been through our behavioural programme and been deemed no longer to be a threat).

If a dog shows any serious aggression issues it will be video recorded as evidence and the dog will be removed to a suitable secure facility at our discretion. The owner accepts full responsibility for the balance of the boarding period still due and to pay extra costs incurred for secure care of the dog.

We do not accept puppies under the age of 9 months nor older juveniles unless fully house-trained.

Current charges are £25 per dog per 24 hour period, no discounts for multiple dog households.

Boarding charging periods run from 08.00hrs to 08.00hrs, we allow a 90 minute overrun on the final day for pick up of your dog  up to 09.30hrs.

Dogs still here after that time will be charged an extra 24 hour period.

A 50% non-refundable deposit is due at the time of booking, balance due at or before the beginning of the stay.

All booking requests MUST be made in writing (email or text), if made verbally or over the telephone it is your responsibility to confirm your request in writing within 48 hrs (email or text).

Bookings are not final and are subject to cancellation without notice until the deposit has been received by Top Dog House. We reserve the right to take later bookings for the same period if no deposit and written confirmation has been received.

Emergency named contact

The named person must be available throughout the boarding period.  They must be able to make decisions on your behalf with regards to the dog’s health and welfare if you are not contactable.  They should also be either able to take the dog(s) or arrange for it to be housed elsewhere if required unless another system has been jointly agreed and noted.

Veterinary Details – Health & Welfare

Your vet will be contacted in the first instance but if unavailable another vet will be contacted. You agree for us, with the advice of a qualified veterinary surgeon, to make any decisions regarding your dog’s health/welfare, providing it is acting in the best interest of your dog(s).

Medication

All medications can be administered with your written permission.  Full details of medications and doses will be required, in writing, prior to the boarding period.  Where possible the original medication box should be brought.

Vaccinations, Worming & Flea treatments

Your dog(s) must be up to date with all vaccinations; proof will be required prior to any boarding taking place. Vaccinations must include Distemper, Infectious Hepatitis, Leptospirosis and Parvovirus and must have been completed two weeks prior to boarding.  Kennel Cough is not required.

Your dog(s) should be treated with a recognised veterinary product prior to their boarding.  If fleas are found on your dog(s) we will treat your dog(s) and the home with a veterinary approved product and costs incurred for treatment and infestation removal from our house will be required to be reimbursed by you upon collection of your dog(s).

 

Health & Welfare

We reserve the right to refuse to board your dog(s) if when on arrival they are showing signs of ill health.

Familiarisation

Prior to your dog(s) boarding for the first time it is mandatory to have a trial night stay to ascertain suitability of the animal with Top Dog House's regime. This will be charged at the current standard boarding rate at a jointly convenient time.

We require that your dog arrive with enough food for the entire stay bagged in portion sizes (loosely tied poo bags are ideal as we can re-use them). Please do not bring leads, toys, balls, chews, crates or beds unless pre-arranged. Should your dog's food run out we will endeavour to purchase the same food and charge you for the food and costs incurred in procuring it.

You agree to deliver your dog(s) in a clean, groomed condition. Your dog will be regularly brushed during its stay, if you require extra grooming it is up to the client to pre-book with their preferred groomer before the dogs stay. Grooming appointments are charged at £10 per visit up to 5 mile radius from our location, longer distances charged at £1 per mile.

Drop off and pick up

We allow for drop off and pick up of your dog between 08.00 and 21.00, times must be mutually agreed beforehand and stated in writing at the time of deposit payment.

Exclusions

We are unable to accept any dog which is registered under the Dangerous Dogs Act 1991 or any dog hybrids registered under the Dangerous Wild Animals Act 1976.

We reserve the right to refuse your dog without reason if we consider it to be un-suitable for us to board.

Failure to collect your dog

In the event of your dog(s) being left in our care for 1 week after the agreed collection date, and with no contact from you, or by prior agreement, and where every attempt has been made to contact you and the emergency contact number it will be taken that you are relinquishing ownership of the dog(s) and agree for us to rehome the dog(s), if practicable, by any reasonable means.

You agree to pay for any damage caused by your dog to our property and to pay for reasonable costs incurred in repair / replacement.

Dogs collected before the pre-booked leave date and time, unused time will not be credited or refunded.

Dogs are walked off leash in a safe environment - do not book with us if your dog needs on leash walks.

Videos and photos of your dog will be taken during its stay at TopDogHouse. By using our services you agree that all videos and pictures of your dog taken by TopDogHouse whilst  in our care may be used ad infinitum by us without remuneration as we see fit for promotional / marketing / advertising / training purposes.

trust respect love

Call 07778881157 now early booking essential

very limited spaces available

email - john@topdoghouse.co.uk